Academic Services Manager

  • Job Reference: 00000792-1
  • Date Posted: 11 September 2023
  • Recruiter: Gray & Associates
  • Location: South West London
  • Salary: £39,141 to £42,307
  • Sector: Higher Education & Charity
  • Job Type: Permanent
  • Contact: Tom Geekie
  • Email:

Job Description

Academic Services Manager. £39,141 - £42,307 - Hybrid role

An exciting hybrid (60/40) opportunity for an experienced Academic Services Manager within Higher Education, to join one of the UK's most recognised Academic Institutes. The primary function is to ensure that all the administration duties of a student's academic cycle are managed in line with the University standards and regulations, from end to end.
The role requires strong team leadership with demonstratable management experience and the skill to communicate effectively at all levels, providing updates in relation to regulatory and other institutional projects. The role supports key planning activities for academic departments and manages the interface between departments and other areas of the institute.

Duties Include but not limited to:
  • Provide positive leadership to the Administration Services team, enabling in the delivery of objectives and development.
  • To ensure an excellent customer service experience through all channels of communication.
  • To provide management information and reports, clearly communicating to internal and external stakeholders.
  • Co-ordinate departmental responses and requests for information between departments.
  • To assist in Institutional wide implementations and projects.
  • Manage department budgeting for future planning.
  • To ensure that the administration duties adhere to Academic Regulations and Quality Assurance standards.
The ideal candidate will demonstrate:
  • Demonstratable Leadership and Management experience.
  • Experience of similar duties/experience within the Higher Education sector.
  • Excellent oral and written communication and inter-personal skills.
  • Demonstratable commitment to customer service.
  • An understanding of the day-to-day management of budgets and strategic planning.
  • Ability to liaise and network effectively with a range of stakeholders.
  • Strong organisation and time management skills including the ability to meet tight deadlines.
Gray & Associates is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.