Community Engagement Assistant – £15.32ph plus Hol Pay – Dagenham
Start 19th July 2021 for three months initially
This role will be fully office based
We are looking for someone who has experience in dealing with public engagement within a project environment and who is comfortable with working in an office environment on a full time basis.
MAIN PURPOSE OF THE JOB
We are looking for an individual with experience of coordinating multi-faceted projects with multiple and varied stakeholders to seek out and engage with local community groups, schools, the local Council, local health and health care organisations, and other local organisations.
The postholder will also be responsible for providing comprehensive, high-level administrative and front of house services for the stakeholders to ensure the smooth running of the facility.
DUTIES AND RESPONSIBILITIES
Front Office duties
- To be the first point of contact for enquiries (via phone, email or in person) and disseminating information to staff, students, colleagues and members of the general public. The post holder will be required to use their initiative to determine relative priority and the best course of action.
- Project management of events and arranging hospitality when required for visitors and/or student.
- Manage space allocation for academic and research staff, keeping records up to date and liaising with other staff so they are aware of changes.
- To manage the resolution of small maintenance and facilities issues as required; reporting any maintenance issues to Estates and chasing as appropriate.
Community Engagement duties
- Working with the Strategic Partnerships Manager, identify local community groups, schools, local health and health care organisations, and other local organisations with which the department would like to engage, and develop an engagement plan.
- Work with staff and students to help develop the engagement.
- Help the team to be aware of the needs of the community, and help them with engaging with the local community.
- Responsible for recruiting and maintaining a database of experiment participants.
- Monitor and support spend from project budgets, using existing university systems and creating new processes where necessary.
- Develop relationships with a range of community representatives and groups to ensure that projects are reaching a wide range of residents using activities relevant and beneficial to them.
- Develop a programme of events to integrate into the programme, using existing and bespoke public engagement activities and effectively integrating them into the space.
- To ensure community participants are genuinely involved and incorporated, that their views are effectively incorporated, and that they benefit from exchanges.
- Develop internal and external relationships that assist in the delivery of varied and innovative projects, including internally and externally (charities, community hubs, artists).
- Experience in public engagement, community engagement or equivalent.
- Demonstrate understanding of the need for and benefits of public engagement.
- Understanding of exisiting barriers to academics and publics to involvement in public engagement.
- IT proficiency at advanced user level (Spreadsheet, Word Processing, Database, Email, Web based applications).
- Excellent oral and written communication skills.
- Strong problem solving abilities.
- Ability to deliver to deadlines and priortise accordingly.
- Excellent attention to detail.
- Strong organisational skills.
- Experience in supporting the delivery of events and workshops.
- Experience of working with academics, and understanding the context in which academics operate.
- Excellent inter-personal skills with an ability to work co-operatively in a multidisciplinary setting.
- Resourceful and able to act on own initiative.
- Interested in research and a commitment to supporting high quality research.
Gray & Associates is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.