Programme Administrator - £15.32ph plus Hol Pay – Central London

  • Job Reference: 00000205-1
  • Date Posted: 14 September 2021
  • Recruiter: Gray & Associates
  • Location: London
  • Salary: £15.32 Per Hour
  • Sector: Higher Education & Charity
  • Job Type: Temporary
  • Contact: Leanne Sangster
  • Email:

Job Description

Programme Administrator - £15.32ph plus Hol Pay – Central London

Start 27th September 2021 – 29th October 2021 (Initially)


* The position will be 2 days on site, 3 days remote - the candidate should be flexible as they may be required more than twice a week on site *


We are interested in hearing from Professional Programme Administrators who are experienced in the following areas:

  • Experience of working in an administrative role within Higher Education or similar educational institution, focusing on programme or admissions support.
  • Excellent IT skills, including experience of using word processing, spreadsheets, email, databases and web browsers.
  • Experience of working independently and managing priorities whilst also being an active member of a team, supporting colleagues and contributing to the effective operation of the team.
  • Excellent oral and written communication skills.
  • Good attention to detail and a good eye for presentation and layout.
  • Excellent numeracy and data management skills and the ability to present data in an accurate and accessible format.




  • Provide a high quality professional service to prospective students, programme directors, and Admissions Office by ensuring an informative, up-to-date and responsive applicant and enquiry service.
  • Develop detailed knowledge of the admissions process and requirements and act as the first point of contact for admission enquiries, providing guidance to potential applicants and programme directors as required.
  • Liaise with programme directors, admissions and student records ensuring additional information is collected, that in person enrolment and application period dates are set appropriately.
  • Oversee the administrative operation of the admissions ensuring that records are maintained and decisions are made within agreed timescales, requesting additional information from applicants as required.
  • Monitor applicant numbers and student number statistics, preparing reports and updates for the programme directors and Divisional committees as required.
  • Resolve issues, problems and queries from students and staff and exercise judgment in referring more complex matters to senior staff.
  • Work in liaison with Faculty Marcomms team to contribute towards the maintenance of the admissions and recruitment web pages, offer packs and other recruitment material.
  • Assist with the administration and organisation induction and enrolment, providing advice and guidance to students and staff as required.
  • Oversee the administration of student module registration, providing advice to staff and students and ensuring that all module choices are approved in Portico (SITS) and work with the finance office to ensure correct fees are generated.
  • Provide administrative support to committees including organising meetings, preparing agendas and papers, taking minutes and following up action points.
  • Participate in internal and external meetings and working groups as required

    Examinations and Assessment

  • Provide support for the organisation and delivery of quarterly programme assessments (OSCEs, oral presentations, coursework, portfolios and MCQs).
  • Ensure the timely entry of coursework and examination marks onto the Portico system and to ensure that all marks are cross-checked for accuracy in preparation for Board of Examiner meetings.
  • Liaise with the Assessment and Programmes Manager and programme directors with regards to all assessment matters including assessment periods.
  • Advise students and staff on the academic regulations and the procedures for submitting extenuating circumstances and academic appeals, reporting forms to the committee and informing students of outcomes.

Teaching and Learning

  • Provide information and advice to students, staff and external stakeholders on the structure and content of the Division’s taught programmes and relevant policies, procedures and regulations relating to academic programmes making sure materials are accurate and up to date.
  • Organise and collate the collection of student feedback and preparing reports.
  • Provide support to the Virtual Learning Environment and external platforms, to ensure that content is correctly maintained and accessible.
  • Oversee the peer assessment tool (mini-PAT) including results collation and individual student report production
  • To coordinate timetabling, allocate seminar groups and monitor attendance.



Due to time constraints and the number of applications we will only be able to respond personally to successful candidates. Hopefully you will be one of those. If not please do feel free to send your CV again for any other positions that are of interest.

Gray & Associates is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.